Privacy policy
What this website collects when you get in touch, why we collect it, and what you can ask us to do with it.
MG Lumeo Digital is a design, build and marketing studio based in Dubai. This policy explains what we collect when you use this website, why we collect it, and what you can ask us to do with it. It applies to this website only.
What we collect
When you send us an enquiry through a form on this site, we receive what you type into it: your name, your email address, your phone number if you choose to give one, the service you select, and your message.
Alongside that, our forms record a small amount of technical context so we can tell a genuine enquiry from an automated one and understand which pages and campaigns bring people to us:
the page you submitted the form from, and the page that referred you to it
campaign parameters in the link you arrived on, where a link carried them
the browser and device description your browser sends with every request
a one way hashed form of your IP address. We do not store the address itself, and the hash cannot be turned back into it.
We do not ask for, and this website has no way to take, payment details or identity documents.
Why we use it
To reply to your enquiry and carry on the conversation you started.
To keep a record of work we have quoted for and clients we work with.
To see which pages and campaigns lead to enquiries, so we spend our effort where it helps.
To block spam and automated submissions.
We do not sell your information, and we do not add you to a marketing list because you sent an enquiry.
Cookies and measurement
This site can run Google Analytics and advertising measurement tags. They are governed by Google Consent Mode, which means measurement and advertising cookies stay switched off until you choose Accept all in the cookie banner, and advertising tags that do not support Consent Mode do not load at all until then. Choosing Reject non-essential, or making no choice, keeps them off. Declining does not stop the site working, and the enquiry forms do not depend on cookies. You can change your choice at any time through Cookie settings at the foot of every page.
Some cookies are set no matter what you choose, because the site cannot work securely without them: a session cookie, a form security token that stops someone submitting a form on your behalf, and a cookie called mgl_consent that remembers your cookie choice for 180 days.
The site also keeps a note in your own browser storage of the page you first arrived on and the link or campaign that brought you, for up to 90 days. It is not a cookie, it is not shared with any analytics or advertising provider, and it only leaves your browser if you send an enquiry, as the page and campaign context described above.
You can clear or block cookies in your browser at any time. Google explains how it handles the data its tags collect at policies.google.com/privacy.
Who else sees it
Your enquiry reaches our team by email and is stored in this website's own admin. Beyond that, the only third parties involved are the suppliers that make the site run: our hosting provider, and the email provider that delivers the notification to us. They process the data on our instructions and for no purpose of their own.
We will disclose information if the law requires it of us. Nothing else.
How long we keep it
We keep enquiries for as long as the conversation, and any work that follows from it, is live, and for a reasonable period afterwards in case you come back to us. When an enquiry has no further purpose we delete it. Records we are required to keep for tax or accounting reasons are kept for the period the law sets.
Keeping it safe
The site is served over HTTPS, admin access is restricted to named accounts, and credentials held by the site are stored encrypted. No system is perfect, and we would rather say so than claim otherwise, but we treat what you send us as information we are responsible for.
Your choices
You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Email us and we will act on it. If you asked us to get in touch and have changed your mind, say so and we will close the record.
Children
This site is aimed at businesses. We do not knowingly collect information from anyone under 18.
Changes to this policy
If we change how we handle your information, we will update this page and the date below. Material changes will be described here rather than made quietly.
Contact us
Questions about this policy, or about the information we hold, go to nour@mglumeodigital.com, or write to MG Lumeo Digital, Sheikh Zayed Road, Latifa Tower #201, Dubai, UAE.
Last updated: 8 October 2026.