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How to Choose an SEO Company Without Taking Their Word for It

Checking an SEO company’s claims with a magnifying glass and a checklist, against Search Console and Analytics data
On this page
  1. The short answer
  2. The one question that sorts them
  3. The questions Google tells you to ask
  4. What proof to ask for
  5. Method
  6. Measurement
  7. People
  8. References
  9. How to check a result you are shown
  10. How to check an AI-search claim
  11. Red flags, in Google's own words
  12. A claim test you can run in one sitting
  13. How to tell if your SEO company is working
  14. Keep the keys
  15. Check monthly
  16. FAQ
  17. How much should I expect to pay for SEO?
  18. Can an SEO company guarantee results?
  19. Should I give an SEO company access to my Search Console?
  20. Who is the best SEO expert in Dubai?

An SEO company can say almost anything in a sales call (rankings, results, badges, a team of specialists), and the claims worth paying for are the ones it can show you. Don't take an SEO company's word for it. Make them show you.

This guide gives you the questions Google itself tells you to ask, the proof to ask for, and the checks you can run on your own, with what each one does and does not prove. How well you choose an SEO company comes down to checking, and anyone can learn the checks. The short answer comes first, then the detail.

The short answer

To find a good SEO company or SEO consultant, check what it can show you, not what it tells you. Ask for evidence you can see in your own accounts or a public record, and walk away from anyone who guarantees a ranking.

Google's own guide to hiring an SEO puts it plainly: "No one can guarantee a #1 ranking on Google."

  • Ask one question of every claim: can you show me where that came from?

  • Use Google's own hiring questions, including how they measure success and whether they follow Google Search Essentials.

  • Ask to see a claimed result live in Google Search Console, with branded searches filtered out and the country set.

  • Check badges, testimonials and the company's website history yourself, before any call.

  • Keep ownership of your Search Console. Give the company user access and, as Google advises, "only grant read access to Search Console" at first.

The one question that sorts them

The question that sorts a good SEO company from a good pitch is short: "Can you show me where that came from?" A good company can point to your own data or a public record, and says plainly when it cannot.

Every claim in a pitch can be traced to one of three places. This guide groups them like this:

  • Your own data. Your Google Search Console and analytics, which you can open yourself.

  • A public record. A directory listing, an archived page, or a named client you can call.

  • Their word. A slide, a screenshot with no dates, a row of logos, a "trusted by" line.

A good SEO company moves its claims into the first two places without being pushed, and says plainly when something cannot be shown yet. Google's guide to hiring an SEO, last updated on 5 June 2026, suggests asking: "Do they cite official Google documentation as supporting evidence for their recommendations?" The same guide tells you to "think critically about any claims or recommendations you hear, and make your own informed decisions."

The rest of this guide applies that one question to each kind of claim, starting with the questions Google itself tells you to ask.

The questions Google tells you to ask

Google's guide to hiring an SEO lists the questions to ask before you hire an SEO company or SEO consultant, and was last updated on 5 June 2026. The guide, published on Google Search Central, tells you to ask for examples of previous work, whether they follow Google Search Essentials, what results they expect and in what timeframe, how they measure success, and whether they will share every change they make to your site.

Here are the questions in Google's words, each with a note on what a useful answer contains:

  1. "Can you show me examples of your previous work and share some success stories?" A useful answer has dates, a page or search term, and a client you could ask.

  2. "Do you follow the Google Search Essentials (previously known as Webmaster Guidelines)?" A useful answer also names what they will not do.

  3. "What kind of results do you expect to see, and in what timeframe? How do you measure your success?" Look for a range with milestones and the tool they report from, rather than a promise.

  4. "What's your experience in my industry?" and "What's your experience in my country/city?" For a UAE store, ask which UAE sites they have worked on and what changed.

  5. "What's your experience developing international sites?" This matters if you sell across the GCC.

  6. "How long have you been in business?" Time in business tells you how long a company has existed, not how good its work is, so a newer company should state its age plainly and let the other checks carry the weight.

  7. "How can I expect to communicate with you? Will you share with me all the changes you make to my site, and provide detailed information about your recommendations and the reasoning behind them?" A useful answer is a change log you receive, as well as any summary report.

Google also says to "See if the SEO is interested in you and your business." In Google's words, a good SEO should ask about "what makes your business unique, who your competitors are, how search results can help, and how your customers find you." If the first call is all talking and no questions, note it.

Good answers to these questions are a start, and the next step is the proof to ask for behind them.

What proof to ask for

Proof from an SEO company comes in four kinds: a written method, a named way of measuring, named people, and clients you can call. A good SEO company can give you all four before you start.

Method

Ask for a written plan for your site before any work starts: which pages come first, why, and what they will not do. Google suggests checking whether their recommendations are backed by official Google documentation.

Measurement

Ask which tool they report from, and ask to see a sample report. Agree what counts as success in your terms, such as leads or sales as well as rankings. Google's own question is direct: "How do you measure your success?"

People

Ask for the names of the people who will do the work, and whether any of it is passed to someone else.

References

Google's guide on Google Search Central says "Check your SEO's business references" and suggests you "Ask past clients if they felt that this SEO provided useful service, was easy to work with, and produced positive results." Ask for two past clients you can call.

Reviews are one input among several. A wall of five-star ratings does not show the work was like yours, and having none does not prove bad work. A newer SEO company may not have a client it can name yet. The honest version says so, shows its method in detail, and can offer a small paid first piece of work, such as a review of your top pages, so you can judge the work itself before you sign a monthly retainer.

When a company does show you a result, the next question is how to check it.

How to check a result you are shown

A claimed SEO result can be checked when you see the number, the dates and the page or search term in Google Search Console, not on a slide. Ask the SEO company to show it to you live, with branded searches filtered out and the country set.

  1. Ask for the number, the date range, and the page or search term it applies to. A result without dates cannot be checked.

  2. Ask to see it live in that client's Search Console by screen-share, with the client's permission. A screenshot can be cropped, while a live view shows the date range and the filters in use.

  3. Ask them to switch on the non-branded filter in the Performance report. Search Console separates branded queries from non-branded queries, and Google says the filter "provides a 16-month history of data, starting from when it was first introduced in March 2025." Searches for a company's own name can rise for reasons outside SEO, such as ads or press coverage, which is why the non-branded queries are the ones to read.

  4. Ask them to set the country. Search Console groups data "by the country where the search originated", so a claimed result in the UAE should show under United Arab Emirates.

  5. Ask which number changed: rankings, clicks, or leads and sales. A higher position on a search nobody makes is not a business result.

  6. Check the dates against the time they worked on the site. A rise that started before they arrived belongs to someone else. Then call that client and ask for an honest account of the work.

One client's result shows what the SEO company did once. It does not predict your result, because sites, markets and budgets differ.

The same discipline applies to the newer kind of claim: visibility in AI answers.

How to check an AI-search claim

An SEO company's claim about AI search should be checked the same way as any other result: in a report you can open, with the engine, the date and the search named.

Google's page "AI features and your website" says: "There are no additional requirements to appear in AI Overviews or AI Mode, nor other special optimizations necessary." OpenAI's help page on searching the web with ChatGPT says: "Placement is not guaranteed." A company that promises a place in an AI answer is promising something neither platform offers.

  • For Google AI Overviews and Google AI Mode, Google Search Console now has a Generative AI performance report that shows how often links to your site were shown in those features. Google says it rolled the report out to all websites worldwide on 31 August 2026. The report counts impressions only, so ask to see it live, the same way as a search result.

  • For ChatGPT and other assistants, ask which question was asked, in which tool, on which date, and how many times it was run. AI answers can change from one run to the next, so a single screenshot shows one answer, once.

  • Ask what they would not promise. A clear answer here is a good sign.

If they name a tracking tool, ask what it measured, on which engine and on which date. Google is just as plain about the warning signs, and lists them in its own words.

Red flags, in Google's own words

The clearest red flag in Google's own list is a guaranteed ranking: "No one can guarantee a #1 ranking on Google." Google's guide on Google Search Central also warns against SEOs that claim a "special relationship" with Google or a "priority submit".

Red flag

What Google says

What to do

A guaranteed ranking

"If they guarantee you that their changes will give you first place in search results, find someone else."

End the conversation.

A "special relationship" with Google, or a "priority submit"

"Beware of SEOs that claim to guarantee rankings, allege a 'special relationship' with Google, or advertise a 'priority submit' to Google."

Ask them to show it in writing from Google. They cannot.

Cold emails offering SEO

"Be wary of SEO firms and web consultants or agencies that email you out of the blue."

Find companies yourself, and do not reply to the pitch.

Secrecy about the work

"Be careful if a company is secretive or won't clearly explain what they intend to do."

Ask for the change log they will share with you.

Asking you to link to them

"You should never have to link to an SEO."

Refuse.

Link schemes and mass submission

"Avoid SEOs that talk about link popularity schemes or submitting your site to thousands of search engines."

Ask where any links will come from.

Tools "approved" by Google

"Be wary of tools that claim to be 'acceptable' or 'approved' by Google Search."

Ask for the Google page that says so.

A Google Partner badge you cannot find

Google Ads Help says the badge "must link to your company's Partner public company profile page" and "can not be used in any manner that implies a relationship or affiliation with Google."

Look the company up in the Google Partners directory.

The Google Partners program is run through Google Ads. Its requirements are about ad spend, Google Ads account scores and Google Ads certifications, so a real badge tells you about ad management, not SEO.

Google's guide adds that "you are responsible for the actions of any companies you hire", and warns: "If an SEO creates deceptive or misleading content on your behalf, your site could be removed entirely from Google's index." Several of these signs you can check yourself, before the next call.

A claim test you can run in one sitting

Five checks need nothing from the SEO company but its website and its pitch, and each one tests a claim, not the quality of the work. You can search its site, look up any Google Partner badge, run a testimonial photo through Google Lens, open its history in the Wayback Machine, and compare its team with LinkedIn.

  1. Search for them. Type site: followed by their web address into Google, then search the phrase they say they rank for. This tells you whether their own pages are in Google. It will not list every indexed page (Google says site: results are "not always exhaustive"), and a search from your own phone in Dubai shows one location on one device.

  2. Look up the badge. If they show a Google Partner badge, find them in the Google Partners directory at partnersdirectory.withgoogle.com. A listing confirms the status is real. It says nothing about SEO skill, because the programme covers Google Ads.

  3. Check a testimonial photo. Run it through Google Lens (search with an image). If the same face appears elsewhere under another name, or as a stock photo, the testimonial needs explaining. A match on its own does not prove a quote is false, because a real client's photo can also appear on their own LinkedIn profile.

  4. Look at their history. Open their website in the Wayback Machine to see when claims, case studies and team pages first appeared, and whether they changed. Pages that were never archived will not show up there.

  5. Compare the team. Check the team named on their website against the company's LinkedIn page and the people on the call. This shows how consistent the names and team size they claim are. Who will do your work is a separate question, so ask it directly.

None of these proves an SEO company is good. Each one catches a claim that is not true, which is often enough to shorten the list before you sign, and to know what to check after you do.

How to tell if your SEO company is working

You can tell if your SEO company is working from your own Google Search Console, as long as you, not the company, own it. Keep ownership yourself, then check non-branded clicks and impressions for the pages they worked on, in the countries you sell to, against the milestones they set.

Keep the keys

  • Stay the verified owner of your Search Console property. Search Console Help describes an owner as having "full control over properties in Search Console", a full user as having "view rights to all data" with the ability to "take some actions", and a restricted user as having "simple view rights on most data". The right role for the company is a user role.

  • At the start, Google advises read access only: "only grant read access to Search Console (at this stage, don't grant them write access)."

  • If someone with owner access leaves, remove their verification tokens. Search Console Help warns that otherwise "the removed owner will be able to re-verify ownership if they choose to".

Check monthly

Then do these checks each month:

  • Clicks and impressions from non-branded queries for the pages they worked on, compared with the same months before they started.

  • The country view, set to the markets you sell in.

  • The list of changes they made to your site. Google's hiring questions ask an SEO to share "all the changes you make to my site".

  • Progress against the milestones they gave at the start. Judge the work against that plan rather than week to week.

That leaves the questions readers ask next, starting with cost.

FAQ

How much should I expect to pay for SEO?

What you pay for SEO depends on scope: how many products and pages your site has, how many markets and languages you target, your platform, and how much content is needed. Compare quotes by what is delivered each month and who does the work. When one price is far below the others, it usually buys less work, so ask what an SEO company at that price leaves out. No price buys a guaranteed result.

Can an SEO company guarantee results?

No SEO company can guarantee a ranking, and Google says so directly: "No one can guarantee a #1 ranking on Google." What an honest SEO company can commit to is its method, how it measures, and how often it reports, with milestones you can check in your own Google Search Console. That is why the access you give them matters.

Should I give an SEO company access to my Search Console?

Yes, give an SEO company user access to your Google Search Console, but keep ownership yourself, and start with read access, as Google advises while you are still evaluating them. Add them as a full or restricted user from your own owner account, since Search Console Help notes that "You must be a property owner (or an owner of a parent property) to add or remove another user." Remove their access and any verification tokens when the work they do for you ends. The local question that comes up most is who to hire in Dubai.

Who is the best SEO expert in Dubai?

The best SEO expert in Dubai depends on your site, market and budget, and no neutral ranking of Dubai SEO companies exists. Most "top 10" lists are published by agencies that appear on them, so a list is a claim like any other. To find the right SEO company for you, shortlist three, put the same questions to each, and run the checks in this guide. The same questions apply to this guide, so here is who published it and which sources it draws on.

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